When you select a file
Your browser lets this page read the file you chose. UnHEIC checks it and, when you ask, converts or previews it on your device. There is no way for us to receive your files: nothing is uploaded.
Your files, previews and results stay in the page's memory while you move between the HEIC tools, so you don't have to pick them again. They are removed when you clear them, reload or close the tab.
Analytics
We use analytics to count page views. We also record a few anonymous events, such as which tool you used, the output type, whether it worked, and rough file-count and device-memory ranges. These never include file names, file contents, images, metadata, exact sizes or error messages.
We use an error-monitoring service. When something breaks, it may receive technical details such as the error, your browser and the page address. We do not send your files, file names, images or their metadata with these reports.
Downloads and clipboard
Your results, including ZIP files, are created on your device and downloaded straight from your browser. If you copy a report, it goes to your clipboard only when you press copy, and it never includes file contents.
Metadata
Converted HEIC images do not keep the original photo details, such as location, capture date or colour profile. We don't add them to PDFs either.
PDFs have some document details of their own, and the tool shows you every one before you convert. Title and author are added only if you type them. The creation date is a fixed placeholder unless you pick a day; the time you converted and your time zone are never recorded.
Check it yourself
You don't have to take our word for it. The local conversion Network guide shows how to watch your browser's requests while you convert. The metadata privacy checker shows what details a file contains before you convert it.
Changes
Last updated 27 October 2026. If we change how files, analytics or error reports are handled, we will update this page.
Contact
Questions about this policy? Contact us through this website.